Refund policy
At NiceFeel Shopping, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please read our return and refund policy below.
Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unwashed, undamaged, and returned with original tags and packaging.
- Products purchased during clearance sales, special offers, or customized orders are not eligible for return unless damaged or defective.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and your order number.
Refunds
- Once the returned item is received and inspected, we will notify you about the approval of your refund.
- Approved refunds will be processed to the original payment method within 5–7 business days.
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after verification.
Exchange
We offer exchanges for eligible products based on size or availability. If the requested product is unavailable, a refund or store credit may be offered.
Non-Returnable Items
- Worn or washed products
- Products without original tags
- Customized or altered items
- Gift cards (if applicable)
For any assistance, please contact our customer support team.
- Choosing a selection results in a full page refresh.
